Hi! My name is Sarah and I’m an Education Associate here at iFixit. I work with university students on their technical writing skills. I’ve also had the opportunity to write content for the EDU website and create a few guides on iFixit.com. I'm a lifelong learner and I enjoy helping others which is what attracted me to this company and department.
A little bit about me— I’m from San Luis Obispo, CA though I’ve lived up and down the West Coast of the United States and in Edinburgh, Scotland for a short time. I have a BA in Psychology and Sociology from Seattle Pacific University and I love people and their unique stories.
One of the most important things I’ve learned since I began at iFixit is courage when it comes to taking apart broken devices that I’m not familiar with. When I started at iFixit I was a novice when it came to fixing electronics and I had to overcome my fix-a-phobia. Now, I’ve gained some experience and I’m excited to learn more!
Although my background is mostly working with people and not fixing things, I’m the family tech support. Whenever someone needs a device setup, they turn to me. Whether it’s setting up cable, or the new printer, I’m the go-to gal! I also have a little bit of experience with carpentry because I spent a summer working as a laborer for my dad’s construction company.
In my free time I have many interests. I love spending time with family, friends, and my dog. One thing I enjoy is being in nature. Taking a walk out at Montana de Oro is a favorite activity. I also like antiquing because I believe we can reuse things if we take care of them well and repair them if they’re broken! My favorite collection is my rock and gem collection and on the weekend you might find me rockhounding or at a show searching for my next specimen.
Wow, that sounds like such an annoying problem to have with your device! Unfortunately this guide only shows a walk-though for the stand itself. We don’t have a guide for that specific repair but we’d love if you made one! We rely on our amazing community members to help us complete our guide collections so that we can help everyone repair every thing. Head over to our Contribute page and click on “Create a new repair guide” to get started. If you follow the steps of our Surface Pro 6 Battery Replacement, it should get you pretty far into the repair. Good luck!!
Hi Den, thank you for letting me know the procedure can be simplified. I appreciate the reference to the T580 guide too! We always strive to make better guides :)
Hi emanoyhl, this guide is a teardown and it looks like it is still in progress, so it's not totally complete yet. I did a search and found a guide for a similar device but for the LED however it does show a little more of the internals. Check out the Jerking LED fix in 10000mAh Mi Power Bank 2S, it's not exactly the same device but it seems to have similar construction and you might be able to reach the battery the same way? I hope this helps!
Hi Dan, the software disconnection is a stopgap to ensure nothing goes wrong while the device is being opened, but the only way to 100% ensure that the motherboard won't accidentally draw power and short a connection is to physically disconnect the battery.
Hi Dan, if you disconnect the internal battery from the motherboard, (Step 12), you should be fine. We just want to make sure that there is no power to the system and the step to remove the battery is included as a precaution. Thanks!
Hi Michael, we don't sell individual Hex security screwdrivers but if you're interested in buying a toolkit, our Manta toolkit includes various Hex security bits and Hex security SAE bits. There is an assortment of 112 steel bits in total with 2 drivers included too. Thanks!
Hi Sheri, thanks for your message! We’re so happy this guide was helpful. We have a hard drive guide as well. Check out the Asus Q534U device page, there are several other guides in addition to the battery guide. Thanks again!
I’m sorry for the delayed reply. I didn’t check on the hinges when I was working on the guide and unfortunately I don’t have the device still. In my online research, I found that the hinges are replaceable but I wasn’t able to find replacement parts.
Hi Michael, thanks for catching this! It looks like someone changed it and it was ok’d on accident. We’ve changed it back.
I think in the note, you want to say “Be sure to handle the edges of the RAM card.” I think it’s just missing the “to”. I would’ve added it but thought maybe you would like 100% authorship :)
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