Samsung Galaxy S Blaze 4G Troubleshooting

Your phone does not turn on.

Ensure your device is fully charged. When plugged in, try to turn on the device. If your device still does not turn on, there may be a problem with the charger, port, or battery.

If your phone is still not turning on the battery will need to be replaced.

My device is not charging.

Ensure that your charger cable has no damage to the cable. Any damage could cause the charger to not charge your device.

Ensure your charger cable is securely attached to the phone port.

Ensure your charger cable is plugged into a working outlet.

Ensure that a battery is in your phone. Make sure that your device has the correct battery.

The device's backlight is to dark.

Go to the phone settings and adjust screen brightness.

A low charge on your phone may cause your backlight to be to dim. Charge your phone.

Dirt and debris can affect the light sensor on your phone, causing it to make your device have a dim light setting. Try cleaning your phone.

The Disassembling Samsung Galaxy S Blaze Whole Device guide will give you additional help to take the device apart and clean it.

The device is overheating.

Your device may be experiencing a glitch, causing your phone to overheat. Restart your device by turning it off and then turning it back on.

The device may be running too many applications on your device. This may cause the phone to overheat. Close all your applications.

If the problem continues to occur, you will need to replace the motherboard. To replace the motherboard follow the Samsung Galaxy S Blaze Motherboard Replacement guide. You will need to find your nearest store to find a replacement motherboard.

Your device will overheat if it is in direct contact with the sun. Remove your device from the sunlight.

Your device may have been accidentally placed on a hot surface, which will make the phone overheat. Take your device off the hot surface and move it to a cooler location.

My phone keeps freezing.

Your device may be experiencing a glitch, causing your phone to freeze. Restart your device by turning it off and then turning it back on. Running too many applications on your device may also cause the phone to freeze.

If the problem continues to occur, you will need to replace the motherboard. To replace the motherboard follow the Samsung Galaxy S Blaze Motherboard Replacement guide. You will need to find your nearest store to find a replacement motherboard.

My phone's sound does not work.

Your device's volume setting may be on low. Adjust the sound setting by using the volume rocker on the device.

If the cause of your problem is because of a faulty volume rocker, the rocker may need to be replaced. Follow the Samsung Galaxy S Blaze Volume Rocker Replacement guide.

Your device may have obstructions causing low, or no volume. Try cleaning your device around the sound ports. Most common causes occur from pocket lint and dirt.

The media you may be playing on your device has low or muted sound setting. Adjust the media application itself to adjust the sound.

Your device may be experiencing a glitch, causing your phone to have a low sound setting. Restart your device by turning it off and then turning it back on.

My phone's internet is not working.

Ensure your mobile data is enabled. If it is not enabled, this will cause your device to not be able to connect to the internet. Also, if mobile data is enabled and you still cannot access the internet, ensure you have a stable wireless connection.

If your mobile data is enabled along with a stable connection, your browser may be experiencing a glitch. Close the application and run it again.

Your location may have no service at all, causing your device to roam for connection towers. You can update your roaming capabilities or return to an area with service.

Your device may be experiencing a glitch, causing your phone to have no connection. Restart your device by turning it off and then turning it back on.

SD card does not read, save, or falls out of the phone .

Ensure there is a SD card inside your phone. If there is not, purchase one and securely insert it.

Having a broken or misplaced SD card slot cover may result in the SD card falling out or not being properly secured. Follow the Samsung Galaxy S Blaze SD Card Slot Cover Replacement guide for replacement.

Having a full SD card will result in the SD card to not save anymore data. The settings will allow you to delete data in order to allow the SD card to function properly.