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Leave it on charge for a while if dead 0% let it get to like 6% then try booting into Android O.S Works a lot of the times, removing sdcard sometimes resolves this also.
Sent mine back to the shop, battery would show a percentage ie: 16% regardless if charged or not, and would never change untess unplugged, plugged back in, then it would show ie: 100% and never change... ...Sent it back with phone back cover (minus the battery and sdcard) they sent Me a new one the battery charged discharged just fine, and displayed properly... All was ok then...
Try opening device manager, right click uninstall all battery listings that You can, they will be reinstalled after reboot. and before booted into windows remove battery quick like, once windows is booted replace battery... This usually fixes battery issues!...See battery stats if it's on charge now bottom right if windows,,,