Tried to unscrew the bottom of the toaster, but not a traditional Phillips SD fit (of any size). Is it a British thing? ;) Anyway, since couldn't unscrew bottom panel as advised, I made sure all crumbs were removed with a good shake and cleaned the drawer. . .when plugging in afterwards, it worked fine. It's a tempermental toaster, for sure, but this is the first time it didn't work for me in two years, and I have gone through plenty of toasters in the past (expensive and cheap) that haven't held up as well