Hey guys, we had an issue where the film wasn’t coming out, even with with 2x new films. We solved the issue and wanted to share the details in case anybody else ran into the same issue.

We unscrewed the back and re-aligned the springs, and one of the ‘holding-pins’ was out of alignment. We re-aligned it and put it all back together. The springs seem to have been holding it closed as you can imagine. Just make sure those springs are locked in, as they could slide back out again and you then have a new film exposed- which makes it hard to remove once again.