Every couple of months my bin sticks firmly and I am unable to open it. This has now required two return visits to the shop where I bought it, and still it happens regularly. For a top of the range Dyson which cost me around $900, it is disappointing. Vacuum is about 18 months old and very carefully looked after.

Sorry this comment hasn’t helped your problem Helen, nor mine.

That is exactly my problem Virginia. The power was off for a long time, and the phone has never worked since. Calls come in, but I can’t ring out. Keeps saying “out of range”

I will watch for a solution.