slovin123, that is absolutely correct. This generation iPod does not have USB support. The original iPod models are capable of charging ,and syncing, using and onboard standard Firewire "400" port, but not from USB. That means you need a firewire port on your computer, a firewire cable and an external firewire charger. The external charger is a must, due to the fact that this model will require to be plugged into an external charger, to complete any restore process. Hope this helps, good luck.