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Bericht: Antwoord op "Watch 2 Ceramic case not aligned with face"
Laatste stem:
Kiezers: oldturkey03 (Door beheerder besloten)
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Verberg details

Surge @surgeto

Rep: 1

Vraag

Watch 2 Ceramic case not aligned with face

Gepost:

Have you seen something similar with other series 2 models? There's a YouTube post where someone else noticed their ceramic case is also misaligned.

My new Edition watch came with the face misaligned from the case. There is a noticeable edge in the transition between glass face and ceramic case. Totally unacceptable and obviously a defect. I'm really surprised that this passed the quality inspection.

jayeff @jayeff

Rep: 499,7k

Antwoord

Gepost:

Hi,

Since you say that it is new, I suggest that you check the purchase date then consult the documentation that came with the watch to verify that the warranty period is still valid and as to what you have to do to make a claim for a warranty replacement or repair.