Its not charging and no lights are working
When I go to plug it in to charge it it doesn't work nothing happens no light or anything pops up
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oldturkey03
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Hi,
Try the following checks to see if the problem is in the charger, the charger cable or the speaker.
1. Connect the speaker with the charger USB cable to a USB port on a working PC/laptop. (the user guide shows that the charger cable, USB cable standard plug charger end, micro USB plug speaker end, can be unplugged from the charger).
If the speaker charging light comes on then the charger is faulty and needs to be replaced.
You can charge the speaker by connecting it to a PC/laptop, however it will take longer to fully charge as there is less current being supplied by the PC/laptop than the charger. You can also use any charger e.g. from a mobile phone, provided it has an output (printed on the charger) of 5VDC (definitely not more or less) and a current output of 0.5-1.0A (500mA-1000mA) and that it has a micro USB connector.
2. Connect a different USB cable between the PC/laptop and the speaker.
If the speaker charging light comes on then the USB cable is faulty and needs to be replaced.
If the speaker charging light still doesn't come on after trying the above checks then the problem is in the speaker. It could be the speaker charging port, the charging circuit or the battery. The speaker will have to be opened and checked to ascertain what the problem is.