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Bericht: Antwoord op "iTunes Error 53 - Please help!"
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Kiezers: Sam Goldheart (Door beheerder besloten)
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JEPR @jepr

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iTunes Error 53 - Please help!

Gepost:

I repair iPhones for a living and after iPhone 6 was released I've come across iTunes error 53 when updating/restoring iPhone 6's.

Error 53 is not listed anywhere and I cannot find any guides or info besides to take it back to Apple store, which is not an option.

Does anyone know how to fix this?

I now know that this is a touch ID related problem. I also know why error 53 appears. If you change the screen of an iPhone 6 while the power is still on you will get error 53. You can also get error 53 if the iPhone is water damaged.

However, I haven't found an answer for the problem yet.

I've tried to restore, hard reset, DFU restore, change the home button and restore, restore without home button, restore with original home button, Logic board in test cabinet and restore. Nothing helps.

Has anyone had success with error 53 yet?

UPDATE 2/18/16 EDIT by mayer:

Sorry - I need to stick this answer & edit in here:

Confirmed: Apple’s Error 53 Fix Works

This morning, Apple apologized to its customers and admitted that Error 53 was a mistake—as opposed to a deliberate security feature. They also released a patch to iOS 9.2.1 that purports to fix Error 53—un-bricking phones disabled by the problem and preventing it from happening in the future to phones repaired outside of Apple's network.

Of course, we had to test the repair procedure ourselves. We’re pleased to report that the fix successfully fixed our Error 53ed iPhone 6s, and the process is refreshingly straightforward.

Visit our blog for more on our analysis.

http://ifixit.org/blog/7924/error-53-fix...

Nice job, Apple! Rolling out a fix is not only a win for consumers—but a clear victory for the right to repair your stuff. But there’s still a lot of work left to do to ensure that owners and independent repair shops have all the parts, tools, information, and support they need to fix products. And we’re going to continue to fight these battles publicly, in front of the Copyright Office, in front of lawmakers, and wherever else they need to be fought.

You can head over to Repair.org to check out all the other ways we’re working to make sure people can fix stuff when it break.

If you have any questions, or would like to request an interview, please email Kay-Kay Clapp at kaykay@ifixit.com.

Sam Goldheart @sam

Rep: 472,2k

Antwoord

Gepost:

Update 1/27/16

What is Error 53:

Error 53 is indeed TouchID related. Apple states on their error info page that: “If your iOS device has Touch ID, iOS checks that the Touch ID sensor matches your device’s other components during an update or restore. This check keeps your device and the iOS features related to Touch ID secure.” That means if your home button, or home button cable are not the ones originally shipped with your phone, you could run into error 53. The incidences of Error 53 have dramatically increased after the release of iOS 9.

Why it sucks:​​

Apple claims this is a security measure, but TouchID is a convenience, not a necessity. Even if you have TouchID, the phone still requires a PIN. So if you were able to take a locked phone, install a new TouchID magically coded to your finger you’d still need to know the PIN. So Apple is really just locking out replacement parts. Does Apple hate third party repair? Perhaps.

It could be caused by an unforeseen error, although if that were the case they could have issued a software fix. Either way it doesn’t make us very happy, and certainly sounds like something Apple needs to fix. There should be a way to re-synchronize the native components. As long as the device requires a PIN on boot, then the device would be just as secure as it was before the part swap.

​​How do I avoid Error 53?

When you replace your display, use the original touch ID sensor, button, and ​cable. If you must replace a home button or torn cable, do not upgrade your phone OS.

What do you do now?

If you encounter Error 53 and can reinstall your original home button and original home button cable, do so. If you don’t have the original parts, and haven’t updated your phone yet, don’t. If your home button is faulty, don’t replace it, use the on-screen accessibility button, or risk bricking your phone. If you need to replace your display, be sure to transfer your button and​​ cable to the new screen.