Dell XPS 13 9360 Battery Replacement
Inleiding
Ga naar stap 1How to replace the battery of a Dell XPS 13 9360 laptop. The images and information in this guide were taken from this computer's service manual.
Wat je nodig hebt
Reparatieset
Deze set bevat alle onderdelen en tools om deze handleiding te voltooien.
Onderdelen
Gereedschap
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Using your fingertips, open the system badge.
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Remove the screw (M1.6x6) that secures the base cover to the palm-rest assembly.
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Remove the eight screws (M2x3, Torx) that secure the base cover to the palmrest assembly.
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Starting from the back of the computer, pry up the base cover using a plastic scribe (spudger).
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Lift the base cover off the palm-rest assembly.
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Disconnect the battery cable from the system board.
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Peel off the tape that secures the speaker cable to the battery.
There was a little adhesive foam protective pad placed on top of the seam between the battery cable connector and cable receptacle on the computer. Peel off the foam pad in order to separate the connector from receptacle. It detatches simply by sliding it out from the receptacle body. This is easy by curling index finger resting the finger nail on top of the connector, almost like you would scratch an itch. (This was the only part of the repair that was challenging, because not obvious how to do it with the foam pad stuck on the connector.)
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Remove the screw (M1.6x4) that secures the battery to the palm-rest assembly.
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Remove the three screws (M2x2) that secure the battery to the palm-rest assembly.
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Lift the battery off the palm-rest assembly.
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Turn the computer over, open the display, and press the power button for about 5 seconds to ground the computer.
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To replace the battery & reassemble your device, follow these instructions in reverse order.
To replace the battery & reassemble your device, follow these instructions in reverse order.
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16 opmerkingen
Thank you for the guide! This was not too tough a repair and now my laptop is as good as new!
Took me about ten minutes to do this on my spouse’s laptop. The parts that took the most time were unplugging the battery and peeling the speaker wire tape. I suspect someone that’s never opened a consumer electronic before could get this fix done in 10 - 40 minutes.
I had some problems with the M2x2 screw on the lower left corner of the battery, which almost got stripped using the Phillips #0 from the iFixit kit. I had to remove the other screws first and then rotate the battery around the remaining one to loosen it a bit, then managed to unscrew it with the Phillips #1.
Great.
My battery had already been replaced by a Dell repair technician, so I found I had to temporarily displace a taped pair of wires, otherwise no pitfalls.
Other than the case is razor-sharp - beware running the spudger along the edge that you don't cut your fingers!
For me, this was not so straight forward like for everyone else.
After I put in the new battery, the laptop was completely dead, not a single sign of life. Also with the old battery, it did not boot anymore, nor with the charging cable. All appeared to be, as if the motherboard got fried or something.
I actually managed to get it running again. I think the trick was to disconnect the battery, as well as the small CMOS battery (on the right side of the big battery, small and round) for at least 10 minutes. Afterwards, my computer booted normally again, and everything was good, even with the new battery.
This appears to be some strange Dell issue, but luckily I got it fixed. I hope this helps someone in the future!
Cheers
Thank you! This definitely helped me. Mine also was dead after following the battery replacement instructions and because I saw your post, I followed your instructions and got back on track. I really appreciated your post.
jgprus -
Wonderful guide, thank you! Made this replacement extremely painless, took about 15 minutes overall and the laptop is happily charging up now :)
The instructions were clear, and it took me about 20 minutes to complete. The battery is charging now - so far so good!
Many thanks. This worked perfectly.
Thanks for this guide. I thought the battery replacement process would be quite more difficult due to how compacted this laptop is, but I have to admit it's a quite easy and achievable task which oneself can do.
My old battery lasted around 10-15 minutes, which required the laptop to be always plugged, and now I can use without any chords again :)
I ordered this replacement in 2022, and recently my laptop has been giving me the error the battery is not OEM so it won’t recognize it anymore. Does anyone have a fix for this? I have tried the unplug AC, unplug batter, plug AC, boot normally shut down, plug battery back in and it works for a few seconds when I boot it back up and then then the laptop just force shuts down.
I'm happy I ordered the kit, including the Essential Electronics Toolkit; it made the battery replacement process go quite smoothly. Info for first-timers like me: don't be alarmed by the effort required to pry off the back cover once the screws have been removed. If you have the right tools and proceed gently but with authority it will come off and the rest of the project is very straightforward when you follow the guide. Un-plug of the old battery and plug-in of the new one were a bit challenging, but just look everything over with a magnifying glass before you begin and again, be gentle. My battery is now doing the initial calibration routine but it looks like this will turn out to have been a good quality fix.
