Water pours out of the drain pump filter

@nancystaab this was converted from a comment on an old question to its own question. That way you may actually get a solution. Hope our experts @jayeff et al will catch this one.

In the meantime, we would need your washers exact model number.

Hi @nancystaab

Is there still any water in the drum before you undo the drain filter?

Have you checked if the main drain hose from the washer is clear?

Also is the filter OK and not clogged?

Hi @jayeff,

Thanks for your reply!

There is no water in the drum when I remove the drain filter. The filter is ok and not clogged. I have not checked if the main hose drain is clear.

@nancystaab

Regarding the main drain hose, if it is clear, then if it is inserted into a drainpipe check that there's a high loop before it enters the drainpipe i.e. loop higher than the drain

Also make sure that the drainpipe itself drains quickly and doesn't drain too slow or backup when water is poured down it so that there is no siphoning back into the washer from the drain due to the water not getting away quick enough once the water has finished being pumped from the machine

I will check the main drain hose and drain pipe, and report back.