It has no power at all it shut down.
No power at all
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Use a multimeter to test the electrical outlet first. If there is no power, flip the breaker switch in the main panel and test again. This will also allow the machine to reset (being unplugged for 5 minutes). Let us know your results.
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The recommendation not work. Machine continue shut down.
If you are using a 2 to 3 prong adapter it will do just what you are describing. Has to be a grounded 3 prong outlet.
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