Origineel bericht door: Tim

Titel:

Why is my laptop turning off randomly?

Tekst:

After replacing my battery with a brand new one, that passes all the HP diagnostic checks, my laptop randomly goes off and I can't pin the cause to any particular event or action it just goes black and everything turns off. How can I go about fixing this?

Toestel:

HP Envy x360 15m-dr1xxx

Status:

open