20 nov. 2017
Titel:
Disables Connection - locks phone
Tekst:
I've scanned the device 4 times with different apps. Useless. My phone is infected with malware or some dumb ass app that disables my connection (cell and Internet signal). The icon showing disconnection appears on the top. When I reboot the phone the icon disappears, and connection is reestablished. But then the malware and icon reppear. The guys at US Cellular were useless ("Let's search Google"). It looks like a factory reset is needed. But let me know.....thank you! It's SUPER annoying. - How do I remove this specific malware / hack / or whatever? + How do I remove this specific malware / hack / or whatever? === Update (10/24/2017) === Thanks for taking the time to answer my question. Reset looks like the best option -- which I wanted to avoid. - I've deleted a bunch of apps already. + I've deleted a bunch of apps already. - However, some apps have no identification or specific details....can I safely remove these without screwing up the phone or OS? + However, some apps have no identification or specific details....can I safely remove these without screwing up the phone or OS? No one seems to answer or address this issue. Thanks!
Toestel:
LG G3
Status:
open
24 okt. 2017
Bewerkt door:
Mark
Titel:
Disables Connection - locks phone
Tekst:
I've scanned the device 4 times with different apps. Useless. My phone is infected with malware or some dumb ass app that disables my connection (cell and Internet signal). The icon showing disconnection appears on the top. When I reboot the phone the icon disappears, and connection is reestablished. But then the malware and icon reppear. The guys at US Cellular were useless ("Let's search Google"). It looks like a factory reset is needed. But let me know.....thank you! It's SUPER annoying. - How do I remove this specific malware / hack / or whatever? + How do I remove this specific malware / hack / or whatever? + + === Update (10/24/2017) === + + Thanks for taking the time to answer my question. + + Reset looks like the best option -- which I wanted to avoid. + + I've deleted a bunch of apps already. + + However, some apps have no identification or specific details....can I safely remove these without screwing up the phone or OS? + + No one seems to answer or address this issue. + + Thanks!
Toestel:
LG G3
Status:
open
24 okt. 2017
Origineel bericht door:
Mark
Titel:
Disables Connection - locks phone
Tekst:
I've scanned the device 4 times with different apps. Useless.
My phone is infected with malware or some dumb ass app that disables my connection (cell and Internet signal).
The icon showing disconnection appears on the top.
When I reboot the phone the icon disappears, and connection is reestablished.
But then the malware and icon reppear.
The guys at US Cellular were useless ("Let's search Google").
It looks like a factory reset is needed.
But let me know.....thank you! It's SUPER annoying.
How do I remove this specific malware / hack / or whatever?
Toestel:
LG G3
Status:
open