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Origineel bericht door: dee moore ,

Titel:

Pickup rollers not working

Tekst:

Hi, the pickup rollers on my printer are not picking up paper and feeding it to the other rollers. They are not turning at all. I removed them and cleaned them but this did not fix the problem. The HP website has no other suggestions. Though the printer isn't new, it's seldom used, so user stress isn't the problem. Suggestions? Ideas?

Thanks

Dee

Apparaat:

HP Officejet 6500

Status:

open