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Deze versie is geschreven door: oldturkey03 (stem details)

Titel:

iPhone 5s Completely dead - won't charge or turn on

Tekst:

Hello, I've got a customers iPhone 5 bought in for a screen & battery replacement which  won't turn on at all. It wouldn't turn on even BEFORE I attempted to repair anything.

She states that it was working with poor battery life before she gave it to me. I trust her.

I did the usual, Hard Reset, Removing & Replacing the battery, trying with a different screen. However the phone doesn't respond to anything, I don't feel any vibrations with the mute switch.

Usually when it comes to this I remove the battery and plug in the phone, this usually flashes the Apple logo, however it won't work this time.

Is removing the battery a valid test? Could replacing the battery still work? ( I don't have stock at the moment, it's coming next week)

Any other ideas?

Toestel:

iPhone 5s

Status:

open

Goedgekeurd antwoord:

+315023

Bewerkt door: Lexa Hall

Titel:

-FIXED: iPhone 5s Completely dead - won't charge or turn on
+iPhone 5s Completely dead - won't charge or turn on

Tekst:

Hello, I've got a customers iPhone 5 bought in for a screen & battery replacement which  won't turn on at all. It wouldn't turn on even BEFORE I attempted to repair anything.

She states that it was working with poor battery life before she gave it to me. I trust her.

I did the usual, Hard Reset, Removing & Replacing the battery, trying with a different screen. However the phone doesn't respond to anything, I don't feel any vibrations with the mute switch.

Usually when it comes to this I remove the battery and plug in the phone, this usually flashes the Apple logo, however it won't work this time.

Is removing the battery a valid test? Could replacing the battery still work? ( I don't have stock at the moment, it's coming next week)

Any other ideas?

Toestel:

iPhone 5s

Status:

open

Bewerkt door: Addison Grant

Titel:

-iPhone 5s Completely dead - won't charge or turn on
+FIXED: iPhone 5s Completely dead - won't charge or turn on

Tekst:

Hello, I've got a customers iPhone 5 bought in for a screen & battery replacement which  won't turn on at all. It wouldn't turn on even BEFORE I attempted to repair anything.

She states that it was working with poor battery life before she gave it to me. I trust her.

I did the usual, Hard Reset, Removing & Replacing the battery, trying with a different screen. However the phone doesn't respond to anything, I don't feel any vibrations with the mute switch.

Usually when it comes to this I remove the battery and plug in the phone, this usually flashes the Apple logo, however it won't work this time.

Is removing the battery a valid test? Could replacing the battery still work? ( I don't have stock at the moment, it's coming next week)

Any other ideas?

Toestel:

iPhone 5s

Status:

open

Origineel bericht door: Giovanni Joubert

Titel:

iPhone 5s Completely dead - won't charge or turn on

Tekst:

Hello, I've got a customers iPhone 5 bought in for a screen & battery replacement which  won't turn on at all. It wouldn't turn on even BEFORE I attempted to repair anything.

She states that it was working with poor battery life before she gave it to me. I trust her.

I did the usual, Hard Reset, Removing & Replacing the battery, trying with a different screen. However the phone doesn't respond to anything, I don't feel any vibrations with the mute switch.

Usually when it comes to this I remove the battery and plug in the phone, this usually flashes the Apple logo, however it won't work this time.

Is removing the battery a valid test? Could replacing the battery still work? ( I don't have stock at the moment, it's coming next week)

Any other ideas?

Toestel:

iPhone 5s

Status:

open