That’s unfortunate that you got a loud unit. Before you open it up (and thus voiding the warranty), you might consider filing a dispute with your Credit Card company and see if they’ll go to bat for you. One other bit of advice: Keep in mind that Covid is causing lots of delays for many companies and their Customer Service divisions. Obviously I don’t know your specifics, but it’s been more than 2-3 weeks without any response, then consider seeking help from your Credit Card people. Good luck!
Thank you so much for this guide, Netmammal and friends!
I replaced my fans with the ones recommended by Christopher Kidwell (be Quiet! BL045). They seem to work fine, and are much quieter than the ones that came with the unit. Also, I didn’t have to install the special 3-way switch or do any drilling. I just followed Mr. Kidwell’s instructions and they worked.
So, uh, dumb question for the community: Does it matter which fan is used as the intake, and which is used for the outtake? I didn’t pay attention when I disassembled the ChiliCube... Looking down at the top of the unit, my intake fan is on the left, and my outtake fan is on the right. Is that correct, or should I swap them?
