im have same problem phone clouse automatic end dont open have vibracion bath don have orange lampa end dont cant open. Pleas help me woth is rong email.trollojoo@gmail.com

hello am have zenfone 6 end bye one screan with frame model 13AT end ma phone don't work becose is 13AZ namber. Is this problem becose is deferent namber or model. Pleas help me. Ma mail is trollojoo@gmail.com