Kenmore model 596.9555510
Years ago the ice dispenser stopped working. I tried to fix it I must have crossed some wires.
With the door closed: water dispenses, ice does not
With door open: the freezer light is NOT on, unless I try to dispense water or I try to dispense crushed ice.
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Rep: 7,9k
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I think all these White french door refers have the same problem.
There is a bundle of wires that go from the bottom of the refer into a hole, not the hinge, in the bottom of the freezer door.
To compound the problem they put a plastic cap on them to further hold the wires. As the door opens and closes these wires repeatedly bend.
I think there are a few in the hinge, but those dont bend, they rotate and are not part of this bundle.
Do i need to draw apicture of what happens?
They break. I rewired all of them on my sisters Whirlpool. If that is the issue, you can do it to. but it isnt a stand up job.
I added a couple inch piece of wire and didnt replace the plastic so i could route them so the movement was the hole wire length an not at one location.
Was dit antwoord nuttig?
100% Bill is right. The wires break at bottom of door and the wire harness is not replaceabke because it is foamed into the door assembly and the whole door would need to be replaced for half the cost of a new fridge... or you can lay on the floor and try to solder or butt splice the wires back together again... this may or may not be possible depending on how close to the door the break is, and it may happen again unless you add wire length as Bill said and soldering the wires together may be the more durable option. I'd be curious to hear how Bill connected the wires
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