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Reparatie- en probleemoplossingsinformatie voor de Dell Alienware 13 R3, een gaming-laptop geproduceerd door Dell.

New Battery Capacity Question

[Good day all.

I received a new battery from ifixit for an Alienware 13” R3 and it’s rated capacity is 76000 however, after 2 weeks it only charges to 72109.

The team at ifixit offered to refund or replace but before doing either I asked them their opinion. They suggested asking on the forum.

The battery arrived with a very low charge; NBD and I expected after a couple cycles that it would be fine. It seems to me that the battery is already in a degraded state; what are your opinions?

The goal was a fresh start with a full capacity battery; am I expecting too much?

I have no problem replacing it again, just don’t want to be going down a rabbit hole; LOL.

Thank you!!

William

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@williamk61042 there is a lot of theory involved here. Remember that the design capacity is a theoretical target, but the actual yield of a brand-new battery commonly falls to anywhere between 90% to 100% of that target. Now lets look at your battery. Divide the full charge capacity of 72,109 mWh by the design capacity of 76,000 mWh which gives you 0.9488. That means you battery is holding 94.88% (okay let's round it to 95% ;-)

Now, you need to consider that some of the harder working laptops like your Alienware create a lot of heat which is actually a leading cause of lithium-ion wear. It is entirely possible that your Alienware's BIOS or battery management system likely caps charging at 95% to reduce voltage stress and prevent premature wear.

You mentioned that "after 2 weeks it only charges to 72109" but look at it this way. It started with 72,109 and remained at 72,109. No rapid decrease, no change in charge capacity. Looks pretty steady and I would consider this my normal number.

Treat the patients not the numbers :-) Personally I believe the battery is doing what it is supposed to do and I would use it without worrying about the numbers to much.

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Hi oldturkey03 and thank you.

First of all, I appreciate your reply.

I just added 2 more pictures because when I initially installed the battery it was as stated, low and a few days later it showed both capacity and ability to hold the charge at 76000 however, within a couple days the charge capacity went down to 72109 where is has remained.

When looking at the pictures I just uploaded you will see this and the last was 8-14 however, this block of data points does not show on the initial report I posted. This too seemed odd to me because you can see the dates on both sides of it.

Regarding the BIOS, I do not have is set for a reduced full charge capacity as I do on other laptops because I wanted to see it stable at full capacity first.

Typically, the batteries I replace hold over the design capacity but only show the maximum design capacity and then depending on the charge cycles will slowly reduce. I have never installed a new battery that shows below design capacity when new.

Thank you again

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oldturkey03

One more thing.

This laptop is used on a limited basis and during the time that it showed Design capacity and Charge Maximum at 76000 and the time that the Charge Maximum dropped to 72109 the laptop was not used other than periodic brief booting to confirm no issues because I also replaced the Wi-Fi card.

When I turned it on yesterday, I ran the test expecting to see 76000 because I was planning to change the maximum charge limit within the BIOS as I have done on my other Dell laptops.

Seeing that it was now 72109 I was and remain surprised.

Takes care,

William.

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William K zal eeuwig dankbaar zijn.
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