“Sharp” splash screen perfect picture then only vertical lines

When tv is powered on, the “sharp” logo screen displays perfectly. It then fades out and usually the screen saver would kick in with various photos. I can tell the photos are indeed being displayed, but they display only as vertical lines of colour. I cannot access any features of the tv or other inputs. Video available. I’ll try to post it. Model number is 55N7004U the tv has very low hours. I suspect the kids may have bumped into it but I don’t know for sure.

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Pictures or video would definitely help in this case, you can add them right into your original post. It’s odd that the splash logo would show, but not once actual TV functions load.


@gerard68127 This guide should help you upload some photos Voeg afbeeldingen toe aan een bestaande vraag


@gerard68127 you can also use the guide linked to in the above comment, to add a video. It works the same way.

We need to see the transition from the Splash screen to the vertical lines


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