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48” diagonal Samsung LED flat screen tv with colored vertical lines.

Q80 TV Screen Flashing when One Connect Box Overheat

The screen of my TV starts flashing after power on for about 20 minutes. When I turn on the air con to lower the room temperature, the situation gets much better.

I then removed the case of the One Connect Box to help dissipate the heat, and it can also ease the flashing problem. That’s why I’m pretty sure the cause of the problem is overheating.

If overheating is the cause, what are the heat sensitive electronics that could cause the screen flashing (transistors, capacitors, etc.)? Any suggestion I can narrow down the cause? Thanks.

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@ccycy what is the exact model for your TV? You are pretty convinced that this is coming from your One Connect Box. Any component can react like that when it gets hot. You may need to disassemble it and check for any damaged looking component and or reflow the board.

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Samsung QA55Q80RA. I did remove the case and there is no sign of damages of the electronics. So wonder if any hints to troubleshoot using the multimeter. Thanks.

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@ccycy post some pictures of the boards and the interconnect cables etc. with your Question Voeg afbeeldingen toe aan een bestaande vraag

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@oldturkey03 Uploaded some pictures, hopefully it can help the diagnostics : )

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My led is not connected the dish and set up box

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2 Antwoorden

It's likely that heat-sensitive components within the One Connect Box are causing the screen flashing issue. Overheating can affect various electronic components, including transistors, capacitors, and integrated circuits. To narrow down the cause, you could try the following steps:

1. Ventilation: Ensure that the One Connect Box has proper ventilation and isn't placed in an enclosed space that restricts airflow. This could help prevent overheating in the first place.

2. Cleaning: Dust and debris can accumulate within the box and contribute to overheating. Gently clean the interior of the One Connect Box to remove any dust buildup.

3. Inspect Components: Visually inspect the components on the circuit board for any signs of damage, such as bulging capacitors or burnt areas. Pay special attention to components near areas where heat might accumulate.

4. Thermal Paste: If applicable, check if any components require thermal paste for proper heat dissipation. Over time, thermal paste can dry out and lose its effectiveness.

5. Testing: If you're comfortable with electronics, you can use a non-contact infrared thermometer to identify hotspots on the circuit board. This might help you pinpoint which components are generating excessive heat.

6. Replacement: If you identify specific components that are overheating, you may need to replace them. This could involve soldering skills and access to replacement parts.

7. Professional Help: If you're not comfortable with electronics repair, it's best to consult a professional technician who can diagnose and fix the issue safely.

Remember to unplug the One Connect Box before attempting any repairs or inspections, and exercise caution when working with electronics.

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@mrhelper sure looks like a chatbot answer. Those are still frowned upon on here! If it is not, it sure is a lot of technobabble and very non-specific.

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Thanks for the info. In fact I did improve the ventilation which does help on the issue. Just that I’d like to take one step further to find out the damaged part, replace the component and prevent it from getting worse.

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No problem! @cyrus

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I have a similar problem, Q7FN from 2018. In my case, the TV gets to a reboot loop after 30minutes/1hour. I am from Brazil so room temperature here is pretty high (30-35ºC) unless we turn on the AC. First thought: thermal paste problem. Opened TV, found a black plate (passive cooling) attached to some components, one of them a processor with thermal paste, I thought, bingo. Thermal paste was hard as stone, nailed it! Changed the thermal paste to the same I use on PC, arctic mx-II or a noctua one, don't remember, retested, problem persists. Second thought: one connect must also have some passive cooling with the same style, tried to remove the board, won't come off, glued so hard it bends the board if I try to remove it without pre-heating it. Left the one connect box away from the TV and turned a FAN on pointing at it's carcassless body, problem remains. Replaced the fan from the one connect to the back of the TV panel with it's carcass still on, problem stops. So in my case I believe the problem lies somewhere within the TV panel box. Bought an used powersupply board for the TV box, problem persists. Going to try and remove the board from the one connect and reapply thermal paste there if I find somewhere appliable, but as I said, I doubt the problem is the one connect box. Sent the TV to an once certified SAMSUNG repair shop, they said the problem is the one connect cable (the most expensive part after the LED panel) which I refuse to believe is the problem, also they would charge me $50 man hours just to swap the cable after I purchase it, weird huh? A nope for me. Anyways, going to order both the T-CON board and the one connect cable, test them both and return the one I don't need. I will update here if I remember to do so later.

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cyrus zal eeuwig dankbaar zijn.
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