Ga door naar hoofdinhoud

Repair information and support for the Acer Aspire E15 laptop, released from Acer in 2015. Model number: E5-575-33BM.

82 Vragen Bekijk alle

Windows will not boot after Splash screen.

My ACER aspire E15 E5-573G laptop will not boot into windows anymore. After an update in November 2022 the computer logged on fine after that particular update then I shut it down as usual. The next day I Booted it up just to the Acer spash screen with a spinning circle of dots then the screen goes black with the spinning dots stay on for a moment then go away to a black screen. I've tried everything sadly it requires a password to uninstall an update or do start up recovery that I'm sure is right yet it still says it's wrong, there's 7 years of data I'd like to not loose. Can anyone help me? Also I made a bootable disk on a USB I have with another computer and the start up repair didn't work. Thank you in advance.

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
2 opmerkingen

Hi @waffleson45,

Is the HDD being shown as detected in the BIOS menus?

What happened when you used the USB recovery disc, what messages were displayed on the screen?


@jayeff It is being detected yes, and after doing startup repair it says could not repair PC C:WINDOWS\System32\Logfiles\Srt\SrtTrail.txt


Voeg een opmerking toe

2 Antwoorden

Het nuttigste antwoord

Hi @waffleson45

See the Chosen Solution in this answer

Laptop Cannot Boot, Preparing Automatic Repairs - Fails

Was dit antwoord nuttig?

Score 1
Voeg een opmerking toe

Well check out this it might be helpful for you:

Was dit antwoord nuttig?

Score 0
Voeg een opmerking toe

Voeg je antwoord toe

Ryan Meade zal eeuwig dankbaar zijn.

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 1

Afgelopen 30 dagen: 5

Altijd: 81