Hi, ive had my laptop for a few months now and I L O V E IT ! but lately My screen goes off and on (it still works) its like as if i turn my screen off and turn back on to what i was doing. It's N O T like shutting off itself, or not turning on.
It's sensitive around the battery area of the laptop. So im assuming its my battery my screen do that? im not sure but im willing to fix it
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Hi,
When the screen turns off, try shining a flashlight at an angle close to the screen and check if you can see any images. They will be very faint if they are there so trying in a darkened room may help to see them.
If you can see them then there's a backlight problem with the screen
Connect an external monitor (TV?) to the laptop's HDMI port and check if the display on it stays on when the laptop's display turns off. Press the Fn + F5 keys (both together) to toggle the display between laptop only, external only or both on together.
If the external monitor stays on when the laptop screen turns off, how old is the laptop and have you had it since new?
If it is still within the manufacturer's warranty period, get it fixed under warranty. That's what warranties are for.
Was dit antwoord nuttig?
Am I able to provide a video somehow? I’ve did the flashlight and it’s not a faint imagine or anything. But I bought it off somebody MONTHS ago like brand new %#*@ near. Nothing was wrong with it. But Latley since like last week it started doing the blacking out thing. I have this paper that says “International Travelers Warranty? Lol I’m not sure but I think I’m just gonna take it to a computer repair shop and go from there 😭😭 Thanks tho I highly appreciate, definitely calmed my anxiety down for sure haha
@Liyah Faith
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Check using an external monitor because not seeing any images with a flashlight on the laptop screen is indicative of a GPU problem or a motherboard problem.
If the external monitor display stays on then it it is a problem with the laptop screen or the video cable between the motherboard and the screen.
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