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computer freezing after windows update

after water has spilled on could not boot to windows so i did a fresh installation of windows 11.It works well without windows update ....when you do windows update, certain drivers install well but when it comes to installing the display driver the computer freezes and displays a blank freezes until yu force shutdown.i did fresh installations severals times the issue still remains....out of options now please help

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Hi @kellz

Appears that there is a hardware problem somewhere and it was most probably caused by the water spilling onto the laptop.

Did you open the laptop and check that all the water was removed from the laptop and that it was cleaned using Isopropyl Alcohol 99%+?

If not, I suggest that you attend to the water spill problem first before the laptop fails even further.

The impurities in the water causes corrosion and provides circuit paths for the electricity which were not in the laptop's operating design and could damage the components. The corrosion starts immediately and is ongoing until it is completely cleaned away

First do not try to charge or to turn on your laptop and then remove the battery as soon as possible from the laptop to minimize any further damage.

Then you need to dis-assemble the rest of the laptop and clean all the affected parts using Isopropyl Alcohol 99%+ (available at electronics parts stores) to remove all traces of corrosion and water. If possible do not use "rubbing alcohol" as in some cases this is only 70% IPA or less, can contain additives and is not as effective. If you do have to use it check the label to verify the amount of IPA. The higher the percentage of IPA the better

Here is a link that describes the process. Electronics Water Damage

As always with electronics, especially surface mounted pcb be gentle when handling and especially when brushing away the corrosion. You do not want to remove any components from the board. Remove the shields that may be covering some components as the water may have got in under there. The ends of any flex cables and their connectors need to be cleaned as well

Hopefully after you have done all this the laptop might possibly work correctly again.

Here is the maintenance and service guide for the laptop that will help to disassemble it correctly

If this process seems too daunting, take your laptop to a reputable, professional laptop repair service, experienced in liquid damage repair and ask for a quote for a repair. If you decide to do this, do it sooner than later.

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i left the computer with a kid playing games.....when the water spilled, the computer turned off and he did not know what to do so the battery stayed about 2 hours in the computer until i came back and removed it...dried the computer.....opened it and cleaned the motherboard using isopropyl alcohol.....then comes the problem


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Kelvin Sibanda zal eeuwig dankbaar zijn.

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