Is the battery user serviceable?
Is it possible to substitute the battery without sending it to service?
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Berrnado does not look like it's going to be easy to get into. Until anybody creates a teardown on iFixit, I suggest you take a look on here
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you could probably remove the back casing on the headphones. just make sure to be very careful when fixing it, and you may need to solder it so be very careful.
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I've done it, it's not difficult at all! Used this video Sony WH-1000XM5 XM5 No Power Battery Replacement
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