Printer section do not work

Question

Epson Stylus

A series of inkjet printers manufactured by Epson.

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krakadoros @dorosk

Rep: 45

3

Gepost: 22 nov. 2022

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Printer section do not work

Printer and scanner Epson Stylus Photo RX620.

Scanner Unit works fine. Does not work printer. There is an error message in the little screen, when try print :

"Printer error occurred. Please see documentation"

From the software in laptop i can read the message :

"Remove any object from inside the printer".

I can see that, after press button for printing, the print head moves to the most left side, stops for a second and then come back to the right and then comes the error message.

The problem does not have to do with the related software in laptop, because i use the printer without connected it to the laptop. I just connect it (with the laptop) after the problem occurred, to see the troubleshoot documentation.

I disassemble it. It was a nightmare. I try clean. I did my best. I clean print head and everything i could.

But did not solve the problem.

I am not sure i can disassemble it again. Also i am afraid not to cause any damage to it. I am not a professional. I already made a small damage but i fix it.

I bought my printer before many years. It is a grate machine, special for photos. I took care of it and it is in excellent condition. It is like new. I do not want to give for the trash.

Any help appreciate.

Thanks

before i tried to fix it i had given it to the service. They told me that maybe there is a problem with electronics, and they cannot fix it and because there is not spare parts for this old printer there is nothing ,for anybody, to do . Also said that may be the PF motor, or a sensor.

I believe that maybe one of the sensors get dirty of ink, but i do not know where are located.

I already read a question , here, for the same problem with an Epson Printer NX510, but no answer solve my problem.

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Nicolai B @printertech

Rep: 55

2

Gepost: 23 nov. 2022

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Unfortunately, spareparts for this printer has been discontinued.

But. Behind the printhead, there is a thin clear cable. If you light on it. Is there any dirt, smear etc. on it? Then clean it very causiously. It might be one of the most fragile components in the printer.

If you have had the print head off of the tubes, without access to the service program, then I might fear that you are completely out of luck. The pressure has been releaved from the ink system, which has to be rebuilt again. And that cost a ton of ink to do so, without any certanty for it to bee a solution.

Best of luck!

If you have a error code other than :

"Printer error occurred. Please see documentation"

From the software in laptop i can read the message :

"Remove any object from inside the printer".

I might have some better answers for you

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Nicolai thanks for reply and sorry late response. Have not my own internet and it is difficult to watch over my accounts.

As for the print head, i did not separate it from the hole box.

When i am saying, box, i mean the box in which there are the ink cartridges and i think that in the bottom side of it , there is the print head. I did not separate this print head from the hole box.

This box moving right-left during the printing. I just separate the box from the metal bar on which it is caught and it is used as a rail.

16 dec. 2022 door krakadoros

Anyway, i will check this thin clear (do you mean transparent ?) cable.

There is a cable connected to the print head which follows the movement of print head and folds and unfolds and this cable , as i am seeing it is connected to the electronic circuits of the cartridge box.

Also there is an orange ribbon that is connected to the box with a gear mechanism (i mean it have gears in the side which is connected to the box, which box, have sockets for the gears).

Also there is a TRANSPARENT ribbon right behind the box, and i do not know what is its function. I can see that it is DIRTY WITH INK. Do you think that i must clear it ? With what material ?

What is its function ?

16 dec. 2022 door krakadoros

As for the error code, when i try to print, there is one message in the printer's little lcd screen, saying :

"Printer error occurred. Please see documentation"

From the software in laptop (if the printer is connected to the laptop) i can read the message :

"Remove any object from inside the printer".

16 dec. 2022 door krakadoros

Behind the box (which moving and carrying print-head) there is not exactly a ribbon, but a transparent film), ~ 1cm breadth. It passes through a recess in box's back. Its color, all thought transparent, is not absolutely white, but a little dark grey. It was dirty with ink,Tried to clean with alcohol and paper but ink not removed. Then i tried scotch brite (hard side) and the ink removed but also the dark grey color of the film (only in areas where there was ink).

After this the problem did not go away.

NicolaiB, Where is this thin clear cable?I can see only the film. Do you have a photo, or a scheme ?

Error messages :

a) from the screen of the printer:

"Printer error occurred. Please see documentation"

b)from laptop's app, when USB connected to the printer:

"Delete all print jobs and turn the printer off. Remove any foreign objects from inside the printer. After a few minutes, turn the printer back on"

PLEASE anybody have any idea how to fix it or search for help.

The scanner unit is working fine,

4 mrt. 2023 door krakadoros

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Nicolai thanks for reply and sorry late response. Have not my own internet and it is difficult to watch over my accounts.

As for the print head, i did not separate it from the hole box.

When i am saying, box, i mean the box in which there are the ink cartridges and i think that in the bottom side of it , there is the print head. I did not separate this print head from the hole box.

This box moving right-left during the printing. I just separate the box from the metal bar on which it is caught and it is used as a rail. — krakadoros
Anyway, i will check this thin clear (do you mean transparent ?) cable.

There is a cable connected to the print head which follows the movement of print head and folds and unfolds and this cable , as i am seeing it is connected to the electronic circuits of the cartridge box.

Also there is an orange ribbon that is connected to the box with a gear mechanism (i mean it have gears in the side which is connected to the box, which box, have sockets for the gears).

Also there is a TRANSPARENT ribbon right behind the box, and i do not know what is its function. I can see that it is DIRTY WITH INK. Do you think that i must clear it ? With what material ?

What is its function ? — krakadoros
As for the error code, when i try to print, there is one message in the printer's little lcd screen, saying :

"Printer error occurred. Please see documentation"

From the software in laptop (if the printer is connected to the laptop) i can read the message :

"Remove any object from inside the printer". — krakadoros
Behind the box (which moving and carrying print-head) there is not exactly a ribbon, but a transparent film), ~ 1cm breadth. It passes through a recess in box's back. Its color, all thought transparent, is not absolutely white, but a little dark grey. It was dirty with ink,Tried to clean with alcohol and paper but ink not removed. Then i tried scotch brite (hard side) and the ink removed but also the dark grey color of the film (only in areas where there was ink).

After this the problem did not go away.

NicolaiB, Where is this thin clear cable?I can see only the film. Do you have a photo, or a scheme ?

Error messages :

a) from the screen of the printer:

"Printer error occurred. Please see documentation"

b)from laptop's app, when USB connected to the printer:

"Delete all print jobs and turn the printer off. Remove any foreign objects from inside the printer. After a few minutes, turn the printer back on"

PLEASE anybody have any idea how to fix it or search for help.

The scanner unit is working fine, — krakadoros

Epson Stylus

Printer section do not work

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