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The Kindle Fire, Fire, or Amazon Fire is an Android-based media tablet by Amazon with a multi-touch color display. Repair requires only screwdrivers and prying tools.

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Screen unresponsive to touching

I quit using my Kindle Fire a few years ago, because the screen was going wacky. I’d try to turn a page forward on the book I was reading, and it turned a page BACK instead. (But TRYING to turn a page back worked!)

I got it out and I’m charging it. The time/date is still accurate, but swiping the lock screen does nothing. (EDIT: To be exact, it seems that the screen doesn’t register that I’m touching it. I can be touching it and the screen light will still shut off.) Any idea what’s wrong? Can it be fixed? P.s. I live in Japan, but this was bought from US Amazon.


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Hi @stingpin

It appears as though the digitizer (touchscreen) is faulty.

Here’s the Ifixit Kindle Fire Front Glass Panel Replacement guide that shows how to replace it.

The problem with Kindles is that you have to know the exact model number so that you can get the correct replacement part, as they aren’t all the same, even if they have the same model name but are a different generation.

Here are some links that may help to identify your particular model/generation

link 1 scroll down and click see more on the first answer Toggle navigation How to identify your Kindle model: serial numbers, features, look up … Benjamin March 5, 2019

link 2

I realize that both these links require you to use the tablet and that you can’t navigate through the tablet BUT you can use an OTG cable (supplier examples only) and connect a USB mouse to the cable and connect it to the tablet and use the mouse to navigate through the tablet. Be aware that the mouse will be powered by the tablet’s battery so given that it is also supplying the tablet it will discharge faster than normal.

I’m not sure but I think that the model number may also be on the back cover, but I might be wrong about this.

Once you know the model number, search online using that information to find suppliers of the part e.g. Kindle (insert model number) digitizer (or touchscreen)

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The model number IS indeed on the back cover - D01400. Finding a number of potential suppliers. Thanks!

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