Ga door naar hoofdinhoud

Released August 22, 2013. Identified by model number NP940X3G.

15 Vragen Bekijk alle

Screen fades gray and then a reboot comes back to life

Greetings all,

I have a relatively new Samsung Ativ Book 9 940X3G - K03US. I have used it for about a month. The bottom 2/3s of the screen will flicker and then fade slowly to gray. It happens intermittently. I am using it now with no issues. The fact the a reboot fixes it makes me think it is a driver or something. Thoughts?

http://s43.photobucket.com/user/bmx5045/...

Beantwoord! Bekijk het antwoord Dit probleem heb ik ook

Is dit een goede vraag?

Score -1
Voeg een opmerking toe

1 Antwoord

Gekozen oplossing

Hi,

Check to see if you have the latest graphics drivers for your installed OS.

Also try booting into 'safe mode' and see if the problem occurs.

http://www.digitalcitizen.life/5-ways-bo... (assuming you have Win 8.1 installed)

If the problem still occurs in safe mode it may be a hardware problem. As you say it is relatively new, why don't you check to see if the warranty period is still valid and make a warranty claim? It may save a lot of problems in the future.

Was dit antwoord nuttig?

Score 2
Voeg een opmerking toe

Voeg je antwoord toe

bmx5045 zal eeuwig dankbaar zijn.
Weergavestatistieken:

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 0

Afgelopen 30 dagen: 1

Altijd: 117