My screen is black when the laptop is on
My screen is black while the laptop is on. I have tried pressing every key on my keyboard any clicking around with my touchpad, but nothing seems to be working.
Is dit een goede vraag?
My screen is black while the laptop is on. I have tried pressing every key on my keyboard any clicking around with my touchpad, but nothing seems to be working.
Is dit een goede vraag?
The first step for fixing a black screen is performing a hard reset. To do this, hold the power button down for a few seconds until your TouchSmart turns off. After a few seconds, hold the power button again to turn your device back on. If the black screen isn’t gone after the reset, the display screen may be faulty/broken. The only way to fix this is to replace the screen entirely.
If you have any further questions, here is a link to the troubleshooting guide for your device: HP TouchSmart 15-r015dx Troubleshooting
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