Battery
1 Antwoord 4 Score |
My screen is black when the laptop is on |
1 Antwoord 3 Score |
My laptop is overheating |
5 Antwoorden 4 Score |
Why is my device not turning on? |
Gereedschap
Dit is een aantal algemene gereedschappen dat gebruikt wordt om aan dit apparaat te werken. Je hebt niet elk stuk gereedschap voor elke procedure nodig.
Troubleshooting
HP TouchSmart 15-r015dx Troubleshooting
Background and Identification
The HP TouchSmart 15-r015dx is a 15.6-inch touchscreen notebook from the TouchSmart lineup that was released July, 2014. To verify that you have a TouchSmart laptop, try touching the screen when it is turned on to see if it responds.
To find out what model number you have, look at the bottom of the laptop to find a variety of useful numbers. Some examples may include the Model, Product and Serial numbers. It's important to know which model you have as there many similar laptops. The model number should look like this: 'r015dx'.