Dell pc is stuck on Dell logo screen. f2 and f12 do not work.
I have already tried the following:
# Change ram and ram slots
# Removed CMOS battery for 1 minute and replaced it
# Removed all peripherals
-
The issue happened after I turned off the computer one day and now it won't turn on. Any suggestions?
[image|2702477]
It's stuck on this screen for hours.
+
+
+
+
UPDATE: When testing a new keyboard on a working computer the keyboard gets power. On this broken computer the keyboard, mouse, and other peripherals don't get power from any of the USB ports. Could it also be a mobo issue?
Dell pc is stuck on Dell logo screen. f2 and f12 do not work.
I have already tried the following:
# Change ram and ram slots
# Removed CMOS battery for 1 minute and replaced it
# Removed all peripherals
The issue happened after I turned off the computer one day and now it won't turn on. Any suggestions?
[image|2702477]
It's stuck on this screen for hours.