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Titel:

-HP Envy X360 15-u383CL will not power up
+HP Envy X360 15-u483CL will not power up

Tekst:

The charge indicator LED is solid white when connected to the power adapter, so I know the battery is fully charged.

A few days ago, I put my laptop into hibernation.  It seemed to shut down nicely.   Later that day, I pressed the power button to turn it on, but nothing happened.[br]
[br]
The next day, I opened it up and found the power button had broken from the power button board.  So, I purchased a new power button board, part 774599-001 and installed it.    Still, when I press the power button, nothing happens.   No lights, no sounds, no clicks -- nothing.[br]
[br]
So, I may have one of these three conditions:[br]
1.  Something on the system board has failed.  When it didn't power up, I may have pressed the power button with too much force and that is what broke the button.  Now I have a new power button board, but the m/b is still faulty.[br]
2.  The power button board that I installed is faulty.  I can get a replacement for the replacement.[br]
3.  I somehow caused a new issue while I was working on it.[br]
[br]
I have tried powering up with and without the power adapter, performing a power drain, starting without the battery connected, and holding the Windows-B keys.  Nothing has helped.[br]
[br]
What should I try next?[br]
Does anybody know which of the 6 pins in the power board cable can be shorted together to start the computer?  If that works, I will know that the power button board is bad, and the system board is good.[br]
Where can I find a schematic for my system board?

Toestel:

HP Envy 15 X360

Status:

open

Bewerkt door: Wiley Won

Titel:

HP Envy X360 15-u383CL will not power up

Tekst:

The charge indicator LED is solid white when connected to the power adapter, so I know the battery is fully charged.

A few days ago, I put my laptop into hibernation.  It seemed to shut down nicely.   Later that day, I pressed the power button to turn it on, but nothing happened.[br]
[br]
The next day, I opened it up and found the power button had broken from the power button board.  So, I purchased a new power button board, part 774599-001 and installed it.    Still, when I press the power button, nothing happens.   No lights, no sounds, no clicks -- nothing.[br]
[br]
So, I may have one of these three conditions:[br]
1.  Something on the system board has failed.  When it didn't power up, I may have pressed the power button with too much force and that is what broke the button.  Now I have a new power button board, but the m/b is still faulty.[br]
2.  The power button board that I installed is faulty.  I can get a replacement for the replacement.[br]
3.  I somehow caused a new issue while I was working on it.[br]
[br]
I have tried powering up with and without the power adapter, performing a power drain, starting without the battery connected, and holding the Windows-B keys.  Nothing has helped.[br]
[br]
What should I try next?[br]
Does anybody know which of the 6 pins in the power board cable can be shorted together to start the computer?  If that works, I will know that the power button board is bad, and the system board is good.[br]
Where can I find a schematic for my system board?

Toestel:

HP Envy 15 X360

Status:

open

Goedgekeurd antwoord:

-725144

Bewerkt door: Wiley Won

Titel:

HP Envy X360 15-u383CL will not power up

Tekst:

The charge indicator LED is solid white when connected to the power adapter, so I know the battery is fully charged.

A few days ago, I put my laptop into hibernation.  It seemed to shut down nicely.   Later that day, I pressed the power button to turn it on, but nothing happened.[br]
[br]
The next day, I opened it up and found the power button had broken from the power button board.  So, I purchased a new power button board, part 774599-001 and installed it.    Still, when I press the power button, nothing happens.   No lights, no sounds, no clicks -- nothing.[br]
[br]
So, I may have one of these three conditions:[br]
1.  Something on the system board has failed.  When it didn't power up, I may have pressed the power button with too much force and that is what broke the button.  Now I have a new power button board, but the m/b is still faulty.[br]
2.  The power button board that I installed is faulty.  I can get a replacement for the replacement.[br]
3.  I somehow caused a new issue while I was working on it.[br]
[br]
I have tried powering up with and without the power adapter, performing a power drain, starting without the battery connected, and holding the Windows-B keys.  Nothing has helped.[br]
[br]
What should I try next?[br]
Does anybody know which of the 6 pins in the power board cable can be shorted together to start the computer?  If that works, I will know that the power button board is bad, and the system board is good.[br]
Where can I find a schematic for my system board?

Toestel:

HP Envy 15 X360

Status:

open

Goedgekeurd antwoord:

+725144

Bewerkt door: Wiley Won

Titel:

-X360 will not power up
+HP Envy X360 15-u383CL will not power up

Tekst:

The charge indicator LED is solid white when connected to the power adapter, so I know the battery is fully charged.

A few days ago, I put my laptop into hibernation.  It seemed to shut down nicely.   Later that day, I pressed the power button to turn it on, but nothing happened.[br]
[br]
The next day, I opened it up and found the power button had broken from the power button board.  So, I purchased a new power button board, part 774599-001 and installed it.    Still, when I press the power button, nothing happens.   No lights, no sounds, no clicks -- nothing.[br]
[br]
So, I may have one of these three conditions:[br]
1.  Something on the system board has failed.  When it didn't power up, I may have pressed the power button with too much force and that is what broke the button.  Now I have a new power button board, but the m/b is still faulty.[br]
2.  The power button board that I installed is faulty.  I can get a replacement for the replacement.[br]
3.  I somehow caused a new issue while I was working on it.[br]
[br]
I have tried powering up with and without the power adapter, performing a power drain, starting without the battery connected, and holding the Windows-B keys.  Nothing has helped.[br]
[br]
What should I try next?[br]
Does anybody know which of the 6 pins in the power board cable can be shorted together to start the computer?  If that works, I will know that the power button board is bad, and the system board is good.[br]
Where can I find a schematic for my system board?

Toestel:

HP Envy 15 X360

Status:

open

Origineel bericht door: Wiley Won

Titel:

X360 will not power up

Tekst:

The charge indicator LED is solid white when connected to the power adapter, so I know the battery is fully charged.

A few days ago, I put my laptop into hibernation.  It seemed to shut down nicely.   Later that day, I pressed the power button to turn it on, but nothing happened.[br]
[br]
The next day, I opened it up and found the power button had broken from the power button board.  So, I purchased a new power button board, part 774599-001 and installed it.    Still, when I press the power button, nothing happens.   No lights, no sounds, no clicks -- nothing.[br]
[br]
So, I may have one of these three conditions:[br]
1.  Something on the system board has failed.  When it didn't power up, I may have pressed the power button with too much force and that is what broke the button.  Now I have a new power button board, but the m/b is still faulty.[br]
2.  The power button board that I installed is faulty.  I can get a replacement for the replacement.[br]
3.  I somehow caused a new issue while I was working on it.[br]
[br]
I have tried powering up with and without the power adapter, performing a power drain, starting without the battery connected, and holding the Windows-B keys.  Nothing has helped.[br]
[br]
What should I try next?[br]
Does anybody know which of the 6 pins in the power board cable can be shorted together to start the computer?  If that works, I will know that the power button board is bad, and the system board is good.[br]
Where can I find a schematic for my system board?

Toestel:

HP Envy 15 X360

Status:

open