Looking at the [link|http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance and service guide] for the laptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click on the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again
support page : https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals
Alternatively search for ''HP Pavilion 15-ab271sa manual'' to get to the support page. Use the HP site and not 3rd party.
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Here's the [link|https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383|audio drivers] for the laptop. Click on ''Choose different OS'', then click on ''Select Operating System'' and select ''Windows'' and then click on select version and click on ''Win 10 64-bit'' then click on ''Change''. Click on ''All drivers > Driver Audio (1)'' to get to the download link
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Here's the [link|https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383|audio drivers] for the laptop. Click on ''Choose different OS'', then click on ''Select Operating System'' and select ''Windows'' and then click on select version and click on ''Win 10 64-bit'' then click on ''Change''. Click on ''All drivers > Driver Audio (1)'' to get to the download link.
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Mostly in BIOS if there is an audio option it is to either enable or disable so that would mean a red cross in Device Manager if disabled, not a yellow exclamation mark.
Looking at the [link|http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance and service guide] for the laptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click on the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again
support page : https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals
Alternatively search for ''HP Pavilion 15-ab271sa manual'' to get to the support page. Use the HP site and not 3rd party.
-
Here's the [link|https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383|audio drivers] for the laptop. Click on ''Choose different OS'', then click on ''Select Operating System'' and then select version ''Win 10 64-bit'' then click on ''Change''. Click on ''All drivers > Driver Audio (1)'' to get to the download link
+
Here's the [link|https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383|audio drivers] for the laptop. Click on ''Choose different OS'', then click on ''Select Operating System'' and select ''Windows'' and then click on select version and click on ''Win 10 64-bit'' then click on ''Change''. Click on ''All drivers > Driver Audio (1)'' to get to the download link
Looking at the [http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance and service guide] for the laptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
+
Looking at the [link|http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance and service guide] for the laptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click on the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again
support page : https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals
-
Alternatively search for "HP Pavilion 15-ab271sa manual" to get to the support page. Use the HP site and not 3rd party.
+
Alternatively search for ''HP Pavilion 15-ab271sa manual'' to get to the support page. Use the HP site and not 3rd party.
-
Here's the [https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383|audio drivers] for the laptop. Click on Choose different OS, then click on Select Operating System and then select version Win 10 64-bit then click on Change. Click on All drivers > Driver Audio (1) to get to the download link
+
Here's the [link|https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383|audio drivers] for the laptop. Click on ''Choose different OS'', then click on ''Select Operating System'' and then select version ''Win 10 64-bit'' then click on ''Change''. Click on ''All drivers > Driver Audio (1)'' to get to the download link
Looking at the [http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance and service guide] for the laptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click on the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again
support page : https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals
+
+
Alternatively search for "HP Pavilion 15-ab271sa manual" to get to the support page. Use the HP site and not 3rd party.
+
+
Here's the [https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383|audio drivers] for the laptop. Click on Choose different OS, then click on Select Operating System and then select version Win 10 64-bit then click on Change. Click on All drivers > Driver Audio (1) to get to the download link
Looking at the [link|http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance abd service guide] forth elaptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
+
Looking at the [http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance and service guide] for the laptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click on the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again
Looking at the [link|http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance abd service guide] forth elaptop, taken from this [https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
+
Looking at the [link|http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance abd service guide] forth elaptop, taken from this [link|https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
-
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click o the Device Manager link.
+
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click on the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again
Looking at the [http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance abd service guide] forth elaptop, taken from this https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
+
Looking at the [link|http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance abd service guide] forth elaptop, taken from this [https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click o the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again
Hi @david_walland ,
Looking at the [http://h10032.www1.hp.com/ctg/Manual/c04642845.pdf|maintenance abd service guide] forth elaptop, taken from this https://support.hp.com/us-en/product/hp-pavilion-15-ab200-notebook-pc-series/8499306/model/9044383/manuals|webpage] there is no separate audio board in the laptop, so it must be an audio IC (Realtek?) on the motherboard
Is the audio working otherwise OK in the laptop?
If not, have you checked the status of the sound controller in Device Manager? Right click on the Windows Start button and click o the Device Manager link.
Just verifying that you have checked in Control Panel to see if Bang& Olufsen control panel is there? Type ''control panel'' in the taskbar search box, select ''Control Panel,'' select ''Hardware and Sound'', and then select the Bang& Olufsen if there.
Was it working OK before the update?
Try ''rolling back'' the update and check if it works again