Error 9 generally occurs during a firmware upgrade, and has something to do with a problem with the USB connection to your device that is causing it to unexpectedly disconnect when syncing.
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It can be a hardware problem e.g. if the dock/lightning flex is water damaged of something.
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It can be a hardware problem e.g. if the dock/lightning flex is water damaged or something.
Do all the basic stuff first:
* Reboot your computer and try to restore again.
* Use a different USB cable and port.
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* Check for junk/pocket fluff etc. in the lightning connector which could be preventing it connecting properly.
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* Check for dirt/junk/pocket fluff etc. in the lightning connector which could be preventing it connecting properly.
* Disable any firewalls or security software which may be preventing access to the Apple servers.
* Try restoring using a different computer.
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You need to provide more specific and background info if you need more help.
Have you jail broken it or attempted to?
Error 9 generally occurs during a firmware upgrade, and has something to do with a problem with the USB connection to your device that is causing it to unexpectedly disconnect when syncing.
It can be a hardware problem e.g. if the dock/lightning flex is water damaged of something.
Do all the basic stuff first:
* Reboot your computer and try to restore again.
* Use a different USB cable and port.
* Check for junk/pocket fluff etc. in the lightning connector which could be preventing it connecting properly.
* Disable any firewalls or security software which may be preventing access to the Apple servers.
* Try restoring using a different computer.
You need to provide more specific and background info if you need more help.