Origineel bericht door: Malcolm Ting

Tekst:

Hi John -

I had the same problem, whether I was using genuine HP supplies (paper) or 75gm/m copy paper from Staples. Fixed it by going into the Printer Web Settings and changing the default media type from “Any” to “Plain”. This way, the printer knew to apply the right pressure when picking up the sheet from the duplexer, thus avoiding a jam.

Hope this helps.

Status:

open