Here is a link to the service manual for your laptop.
http://h10032.www1.hp.com/ctg/Manual/c03317166
On p.20 it says that the Display assembly includes the following: display panel cable, web camera/microphone module and cable, and 2 wireless antenna cables and transceivers
On p.71 it shows the removal of cables from the systemboard. The #1 cable in the image shows that there are two connectors, one for the display cable and the other for the display ''function'' cable.
I think that the webcam cable and microphone cable etc are part of the display function cable which also goes through the hinge to the motherboard.
=== Update (11/05/2016) ===
Hi @zandra6,
OK. Here is the link for your model HP Envy 17 (also known as HP ENVY 17-j111tx F7P64PA).
http://h10032.www1.hp.com/ctg/Manual/c04091762
On p.64 Item #3 shows the webcam cable connection to the systemboard. The webcam/microphone cable also is shown on p.22 Item #6 and on p.66 Item #2.
Hopefully it is the right one this time.
-
ps Stupid thought but have you checked the webcam under Imaging Devices in Device Manager to see if is enabled/disabled and that the drivers are OK?
+
ps Stupid thought but have you checked the webcam under Imaging Devices in Device Manager to see if it is enabled/disabled and that the drivers are OK?
Here is a link to the service manual for your laptop.
http://h10032.www1.hp.com/ctg/Manual/c03317166
On p.20 it says that the Display assembly includes the following: display panel cable, web camera/microphone module and cable, and 2 wireless antenna cables and transceivers
On p.71 it shows the removal of cables from the systemboard. The #1 cable in the image shows that there are two connectors, one for the display cable and the other for the display ''function'' cable.
I think that the webcam cable and microphone cable etc are part of the display function cable which also goes through the hinge to the motherboard.
=== Update (11/05/2016) ===
Hi @zandra6,
OK. Here is the link for your model HP Envy 17 (also known as HP ENVY 17-j111tx F7P64PA).
http://h10032.www1.hp.com/ctg/Manual/c04091762
On p.64 Item #3 shows the webcam cable connection to the systemboard. The webcam/microphone cable also is shown on p.22 Item #6 and on p.66 Item #2.
Hopefully it is the right one this time.
-
ps Stupid thought but have you checked the webcam in Device Manager to see if the drivers are OK?
+
+
ps Stupid thought but have you checked the webcam under Imaging Devices in Device Manager to see if is enabled/disabled and that the drivers are OK?
Here is a link to the service manual for your laptop.
http://h10032.www1.hp.com/ctg/Manual/c03317166
On p.20 it says that the Display assembly includes the following: display panel cable, web camera/microphone module and cable, and 2 wireless antenna cables and transceivers
On p.71 it shows the removal of cables from the systemboard. The #1 cable in the image shows that there are two connectors, one for the display cable and the other for the display ''function'' cable.
I think that the webcam cable and microphone cable etc are part of the display function cable which also goes through the hinge to the motherboard.
=== Update (11/05/2016) ===
Hi @zandra6,
OK. Here is the link for your model HP Envy 17 (also known as HP ENVY 17-j111tx F7P64PA).
http://h10032.www1.hp.com/ctg/Manual/c04091762
On p.64 Item #3 shows the webcam cable connection to the systemboard. The webcam/microphone cable also is shown on p.22 Item #6 and on p.66 Item #2.
Hopefully it is the right one this time.
+
ps Stupid thought but have you checked the webcam in Device Manager to see if the drivers are OK?
Here is a link to the service manual for your laptop.
http://h10032.www1.hp.com/ctg/Manual/c03317166
On p.20 it says that the Display assembly includes the following: display panel cable, web camera/microphone module and cable, and 2 wireless antenna cables and transceivers
On p.71 it shows the removal of cables from the systemboard. The #1 cable in the image shows that there are two connectors, one for the display cable and the other for the display ''function'' cable.
I think that the webcam cable and microphone cable etc are part of the display function cable which also goes through the hinge to the motherboard.
=== Update (11/05/2016) ===
Hi @zandra6,
OK. Here is the link for your model HP Envy 17 (also known as HP ENVY 17-j111tx F7P64PA).
http://h10032.www1.hp.com/ctg/Manual/c04091762
On p.64 Item #3 shows the webcam cable connection to the systemboard. The webcam/microphone cable also is shown on p.22 Item #6 and on p.66 Item #2.
Hopefully it is the right one this time.
-
ps Have you also checked the Webcam in Device Manager to ensure that the drivers are installed OK?
Here is a link to the service manual for your laptop.
http://h10032.www1.hp.com/ctg/Manual/c03317166
On p.20 it says that the Display assembly includes the following: display panel cable, web camera/microphone module and cable, and 2 wireless antenna cables and transceivers
On p.71 it shows the removal of cables from the systemboard. The #1 cable in the image shows that there are two connectors, one for the display cable and the other for the display ''function'' cable.
I think that the webcam cable and microphone cable etc are part of the display function cable which also goes through the hinge to the motherboard.
=== Update (11/05/2016) ===
Hi @zandra6,
-
OK. Here is the link for your model HP Envy 17 (also known as HP ENVY 17-j111tx F7P64PA).
-
http://h10032.www1.hp.com/ctg/Manual/c04091762
-
On p.64 Item #3 shows the webcam cable connection to the systemboard. The webcam/microphone cable also is shown on p.22 Item #6 and on p.66 Item #2.
+
+
OK. Here is the link for your model HP Envy 17 (also known as HP ENVY 17-j111tx F7P64PA).
+
+
http://h10032.www1.hp.com/ctg/Manual/c04091762
+
+
On p.64 Item #3 shows the webcam cable connection to the systemboard. The webcam/microphone cable also is shown on p.22 Item #6 and on p.66 Item #2.
+
Hopefully it is the right one this time.
+
ps Have you also checked the Webcam in Device Manager to ensure that the drivers are installed OK?
Here is a link to the service manual for your laptop.
http://h10032.www1.hp.com/ctg/Manual/c03317166
On p.20 it says that the Display assembly includes the following: display panel cable, web camera/microphone module and cable, and 2 wireless antenna cables and transceivers
On p.71 it shows the removal of cables from the systemboard. The #1 cable in the image shows that there are two connectors, one for the display cable and the other for the display ''function'' cable.
I think that the webcam cable and microphone cable etc are part of the display function cable which also goes through the hinge to the motherboard.
+
+
=== Update (11/05/2016) ===
+
+
Hi @zandra6,
+
OK. Here is the link for your model HP Envy 17 (also known as HP ENVY 17-j111tx F7P64PA).
+
http://h10032.www1.hp.com/ctg/Manual/c04091762
+
On p.64 Item #3 shows the webcam cable connection to the systemboard. The webcam/microphone cable also is shown on p.22 Item #6 and on p.66 Item #2.
Hi,
Here is a link to the service manual for your laptop.
http://h10032.www1.hp.com/ctg/Manual/c03317166
On p.20 it says that the Display assembly includes the following: display panel cable, web camera/microphone module and cable, and 2 wireless antenna cables and transceivers
On p.71 it shows the removal of cables from the systemboard. The #1 cable in the image shows that there are two connectors, one for the display cable and the other for the display ''function'' cable.
I think that the webcam cable and microphone cable etc are part of the display function cable which also goes through the hinge to the motherboard.