What does it sound like if you connect the charger (and have it powered on) to the speaker?
'''''If the sound is normal''''', then your battery is either low charge or if it says charged it is failing and probably needs to be replaced. Even rechargeable batteries have a life span.
'''''If the sound is still distorted''''', try connecting the speaker to a sound source using a stereo audio cable (plugged into the 3.5mm socket) instead of using the Bluetooth connection.
''If the sound is normal when using the cable connection'' try re-pairing the Bluetooth connection or try pairing with a different Bluetooth source.
''If the sound is still distorted when using the cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
''If the sound is now normal'' when you re-paired to the original Bluetooth source, then hopefully you have fixed whatever the problem was.
''If the sound is normal ''with the new Bluetooth source but not the original Bluetooth source then the problem lies with the original Bluetooth source.
''If the sound is distorted regardless of which Bluetooth source is used but OK when using the cable connection'', then there is a problem with the Bluetooth circuitry in the speaker.
-
'''If the sound is still distorted regardless '''of which Bluetooth source is connected and the cable connection, then like above with the ''distorted sound cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
-
Hopefully this will help you to isolate where the problem lies.
What does it sound like if you connect the charger (and have it powered on) to the speaker?
'''''If the sound is normal''''', then your battery is either low charge or if it says charged it is failing and probably needs to be replaced. Even rechargeable batteries have a life span.
'''''If the sound is still distorted''''', try connecting the speaker to a sound source using a stereo audio cable (plugged into the 3.5mm socket) instead of using the Bluetooth connection.
''If the sound is normal when using the cable connection'' try re-pairing the Bluetooth connection or try pairing with a different Bluetooth source.
''If the sound is still distorted when using the cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
''If the sound is now normal'' when you re-paired to the original Bluetooth source, then hopefully you have fixed whatever the problem was.
''If the sound is normal ''with the new Bluetooth source but not the original Bluetooth source then the problem lies with the original Bluetooth source.
-
'''If the sound is still distorted regardless '''of which Bluetooth source is connected, then like above with the ''distorted sound cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
+
''If the sound is distorted regardless of which Bluetooth source is used but OK when using the cable connection'', then there is a problem with the Bluetooth circuitry in the speaker.
+
+
'''If the sound is still distorted regardless '''of which Bluetooth source is connected and the cable connection, then like above with the ''distorted sound cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
Hopefully this will help you to isolate where the problem lies.
What does it sound like if you connect the charger (and have it powered on) to the speaker?
'''''If the sound is normal''''', then your battery is either low charge or if it says charged it is failing and probably needs to be replaced. Even rechargeable batteries have a life span.
'''''If the sound is still distorted''''', try connecting the speaker to a sound source using a stereo audio cable (plugged into the 3.5mm socket) instead of using the Bluetooth connection.
-
''If the sound is normal'' with the cable try re-pairing the Bluetooth connection or try pairing with a different Bluetooth source.
+
''If the sound is normal when using the cable connection'' try re-pairing the Bluetooth connection or try pairing with a different Bluetooth source.
''If the sound is still distorted when using the cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
''If the sound is now normal'' when you re-paired to the original Bluetooth source, then hopefully you have fixed whatever the problem was.
''If the sound is normal ''with the new Bluetooth source but not the original Bluetooth source then the problem lies with the original Bluetooth source.
'''If the sound is still distorted regardless '''of which Bluetooth source is connected, then like above with the ''distorted sound cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
Hopefully this will help you to isolate where the problem lies.
What does it sound like if you connect the charger (and have it powered on) to the speaker?
'''''If the sound is normal''''', then your battery is either low charge or if it says charged it is failing and probably needs to be replaced. Even rechargeable batteries have a life span.
'''''If the sound is still distorted''''', try connecting the speaker to a sound source using a stereo audio cable (plugged into the 3.5mm socket) instead of using the Bluetooth connection.
''If the sound is normal'' with the cable try re-pairing the Bluetooth connection or try pairing with a different Bluetooth source.
-
''If the sound is still distorted with the cable'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
+
''If the sound is still distorted when using the cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
''If the sound is now normal'' when you re-paired to the original Bluetooth source, then hopefully you have fixed whatever the problem was.
''If the sound is normal ''with the new Bluetooth source but not the original Bluetooth source then the problem lies with the original Bluetooth source.
'''If the sound is still distorted regardless '''of which Bluetooth source is connected, then like above with the ''distorted sound cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
Hopefully this will help you to isolate where the problem lies.
Hi,
What does it sound like if you connect the charger (and have it powered on) to the speaker?
'''''If the sound is normal''''', then your battery is either low charge or if it says charged it is failing and probably needs to be replaced. Even rechargeable batteries have a life span.
'''''If the sound is still distorted''''', try connecting the speaker to a sound source using a stereo audio cable (plugged into the 3.5mm socket) instead of using the Bluetooth connection.
''If the sound is normal'' with the cable try re-pairing the Bluetooth connection or try pairing with a different Bluetooth source.
''If the sound is still distorted with the cable'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
''If the sound is now normal'' when you re-paired to the original Bluetooth source, then hopefully you have fixed whatever the problem was.
''If the sound is normal ''with the new Bluetooth source but not the original Bluetooth source then the problem lies with the original Bluetooth source.
'''If the sound is still distorted regardless '''of which Bluetooth source is connected, then like above with the ''distorted sound cable connection'' it may be that the speaker amplifier or the speaker itself is faulty and will have to be checked.
Hopefully this will help you to isolate where the problem lies.