Origineel bericht door: Lucas Kuivila

Tekst:

Restart the phone by holding down the power button until it turns off, wait at least 10 seconds and then turn it back on. This should also turn off all apps that are running, if it doesn't, then try turning off all running apps. If it is still not working you may need to have a corrupted cache and or needs a full factory reset, rifer to [[Samsung Galaxy Prevail 2 Troubleshooting#Section_Touch_Screen_Is_Unresponsive]] for a detailed guide on those to steps.

Status:

open