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Origineel bericht door: Agatha Santos

Tekst:

Sooooo disappointed with Apple.

I love my Macbook White (late 2009), but this problem bugs me so much! I never heard about a problem like that happening with pcs. You pay a lot of money for a computer that supposedly will never bring you problems, but I had to change the bottom, twice already (an issue that is going through recall btw) and this malfunction on the display is very unsettling. I work from home most days, so I need my Mac 24/7, therefore I don't have the luxury to leave it at some place for days while they fix it. Without mentioning the money I will have to pay... And at Apple I have to hear that I wasn't careful with my computer. Never I dropped my beautiful/white/pretty Mac. I'm really careful with it since they don't manufacture the Whities anymore. I couldn't just replace it for a brand new one.

Oh, and the fact that you can't update Apple Care once the due date is expired. That is beyond ridiculous! Where's the "concern with the Apple client". I have an iPhone and a iPad! They got me. I hate pcs and could never get back to them, however it would be nice to feel a little more protected and appreciated as a customer.

Status:

open