To check the sound of the Logitech G Cloud, turn the device on and click the Settings icon in the top left corner. From here, press “Sound,” then check the functions. Confirm that volume is turned up. Alternatively, check the sound bar on the top of the device to confirm that volume is turned up.

Restarting the device restarts each of the systems in the device. Turning it off and back on again can return the device to its original settings and allow it to function correctly. Pressing and holding the button will bring a separate screen up. Press “restart”. This will turn off all background processes and restart all systems, allowing it to operate smoothly.

Updates contain bug fixes that could resolve improper function. Updates are released by the developer of the device and add support to the software. Updating the device updates the software. To update the Logitech G Cloud, turn the device on and click the Settings icon in the top left corner. From here, press “System Updates,” then “Check for Updates.” Update the device if there is an available update.

If all other options fail, the power cord on the interior of the device could have loosened. Speaker malfunction may be caused by loose power connections, preventing the electrical connection that allows the speaker to function properly. Residue build up on the interior device will have similar complications.

Follow the step-by-step guide [here] to open the device and check the interior wiring. Proceed with caution. Make sure the device is powered off and the internal battery connector is unplugged. Carefully clean the connectors of the speaker with a lint-free cloth and 99% isopropyl alcohol. Unplug the power connector from the speaker and plug it back in.