LG Grace Troubleshooting

The phone doesn't boot up or may sometimes shutdown at random

• Check to ensure that a battery is seated properly inside the phone and that it is charged. This phone has a easily removable battery and you may take it out to clean the terminals and charge it on an external charge to ensure that it's working.
• If phone still will not turn on, it is likely one of two issues

• The motherboard may be bad, in which case all is not lost. It may be a little involved, but this guide will walk you through how to replace your motherboard. Please note, by doing this you will more than likely lose access to the data stored on the phone. While not in the scope of this guide, it's advised you seek out a technician to recover the data from the faulty motherboard if that data is valuable to you.

When you plug in the phone, it doesn't appear to be charging.

• Check to ensure that a battery is seated properly inside the phone and that it is charged. This phone has a easily removable battery and you may take it out to clean the terminals and charge it on an external charge to ensure that it's working.
• Try a different charging cable/block. Ensure that it truly is an issue with the phone before attempting to replace components in your phone.

• If it still won't charge, the most likely culprit is the charging port. It can get clogged with debris, so first blow it out with compressed air or otherwise ensure that the port is free of debris. However, the pins inside these ports can also be fragile and when damaged a new port is needed. This guide will walk you through how to do that.

Screen isn't functioning properly

• A hard reset is also always advised in these situations as it frequently resolves smaller software issues.
• Software solutions are out of the scope of this guide, but if the display drivers themselves are bad a factory reset may work. If it doesn't please consult an expert.

• Please ensure that the screen is clean and that your hands are clean as well; any buildup on wither could interfere with the screens ability to read your inputs.
• If neither of those solutions helped, the LCD screen may be damaged and require replacement. This guide will walk you through how to replace the faulty screen with a new one.

The camera isn't taking photos properly, either blurry or completely black

• Wipe down the lens with a microfiber cloth
• Make sure that it's not simple environmental factors IE: attempting to take a photo of something too close for it to properly focus on.
• After narrowing it down to a hardware problem, you may want to replace the camera all together. If that's the case, this guide can instruct you on how to remove and reinstall the rear facing camera in the LG Grace.

The rear speaker either isn't playing audio or it's muffled

• Hard reset to ensure that if it's a simple software bug it has the opportunity to fix itself.
• Software solutions are out of the scope of this guide, but if the audio drivers themselves are bad a factory reset may work. If it doesn't please consult an expert.

• Please check to make sure neither your phone nor the media you are attempting to listen to are muted.
• please take off the back of your phone and ensure that the speaker isn't covered in a layer of lint or something else that may impede it's functioning

• the rear speaker is responsible for playing audio for basically anything that isn't a call and doesn't go though the earpiece speaker. This component malfunctioning can leave you unable to make use of many of your phones functions. If you have checked that it's not one of the simple solutions above, this guide will teach you how to remove this component and replace it with a functional one.