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Hey Hope,
We'll need a bit more information to clarify.
Can you please answer the below to help with troubleshooting?
* How long have you had the laptop?
* If more than a couple years, is the battery within it the original one and do you use the original power cable ? I
* Does your battery actually charge/does it give any notice in the lower right-hand side system tray while its's plugged in with the power adapter?
Hey Hope,
We'll need a bit more information to clarify.
Can you please answer the below to help with troubleshooting?
* How long have you had the laptop?
* If more than a couple years, is the battery within it the original one and do you use the original power cable ? I
* Does your battery actually charge/does it give any notice in the lower right-hand side system tray while its's plugged in with the power adapter?
door SparkWorx