NP762XDA-XA1US laptop battery connector wires are touching each other
Hello
need your help
in the process of checking the laptop battery plug
+ ( red ) touched the white cable
and the laptop stopped working. Model: Samsung Galaxy Book Odyssey.
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door iRobot
Hi @ismfamilia
Please confirm the model number of the laptop?
door jayeff
@jayeff NP762XDA-XA1US
Samsung galaxy book odyssey
2021-yil
door ism Familia
@ismfamilia
I can't find any schematics for the motherboard, presumably as it is too new.
Does the laptop indicate any signs of life e.g. battery charging light when charger connected etc?
You may have to check for any obviously damaged components on the board near to where the short occurred. If you're not sure, post some close up images of the board back here in your question and hopefully someone may see something that you missed.
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door jayeff
1 - I checked the battery connector on the motherboard with a multimeter. voltage was present (19-20 V). 2 - the connector on the red and white cable of the battery touched the connector and suddenly the laptop stopped working. The BGA control chip is not supplying any voltage to the battery connector. The motherboard is completely silent. I think there is something wrong with the BGA control chip.
no short circuits and other burns occurred on the motherboard. when connected to electricity, it shows that the charger is connected - the small colored lights in the place where the laptop power cord is connected do not light up. but the laptop doesn't work at all. There is no voltage on the battery connector.
The scheme can be obtained by contacting Samsung in Kareya.
What advice can you give in this situation? looking for burnt details on the motherboard. or BGA chip replacement.
door ism Familia
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