Why is my Wi-Fi network not showing up?

When I moved at the beginning of the year, me and my roommate had a bit of trouble setting up the Wi-Fi, but eventually got it figured out for the most part. However, for some reason, I can’t get the network to show up in my pc’s Wi-Fi menu. My phone and laptop are connected, along with all of my roommates electronics. I use a Wi-Fi USB stick, and have tried replacing it. I’ve also tried my phones hot spot, but it doesn’t work as well as I want it to.

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Hi @raven12213,

What is the make and model number of the motherboard?

Have you checked the status of the WLAN network adapter in Windows Device Manager?

Can the WiFi detect other WiFi networks but not yours?

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Don’t remember

I don’t know what that means

Yes

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@raven12213

You selected a custom build desktop which means that it was assembled form different components e.g. motherboard, PSU, case ram modules etc and it was a pre-built recognized brand e.g. Dell, HP Lenovo etc.

Knowing the motherboard make and model will help other know what the WiFi specifications are for the motherboard.

If the WiFi can detect other networks but not yours check whether the motherboard WiFi is set to 2.4GHz only or whether it can detect 2.4GHZ and 5GHz networks.

Your network may be set to 5GHz so that your other devices can see it but not the PC

.

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