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Repair and additional information for the LG Refrigerator LFX25973**, a bottom freezer model with an ice-through-door feature and an anti-sweat heater switch, launched in 2011. This page covers information for model numbers matching the pattern LFX25973**.

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Lg fridge freezer not getting cold enough

I have a LG LFX25973D

Just recently I noticed it stopped producing ice, after further investigation it’s not getting cool enough. Condenser coils had only light dust on them, nothing caked on. The fan in the back panel seems to be running non stop. Fridge hoevers about 42-43 degrees and freezer around 30-32

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Hi @fsh4bass

Check for any error codes that may indicate what the problem is.

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I’m not a tech by any means but used the phone app where it listens for being and didn’t show any error codes

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@fsh4bass

Just press the Ice Plus button and Freezer button simultaneously and check what is shown on the display?

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@fsh4bass

Is there an error code in the display if you operate the buttons as shown in the guide?

Never hurts to double check if there are two ways to do things.

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If I hold the freezer and I’ve plus button the panel just lights up all buttons and flashes once. Nothing that looks like an error code.

I opened up the inside of the freezer and co firmed it’s not iced over, and the second fan works as well

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@fsh4bass

You may have to check the evaporator unit inside the freezer compartment to see if feels very cold or if there's an ice build up anywhere on the pipes there leading to the unit.

if it is not very cold i.e. 0°F then there's a problem with the sealed system i.e. lack of refrigerant, blockage or worst case a faulty compressor.

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Hi @fsh4bass

I you have the LG ThinQ fridge freezer you should be able to connect it to the LG thinQ app and using its smart diagnostics tool you should be able to find the fault. the same thing happened to me and by using it I found out what is was

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I did the phone thing and it didn’t show any errors

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Fsh4bass zal eeuwig dankbaar zijn.
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