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1 Why doesn´t my headphone mic work?
The phone mic works fine until I plug in my headphones. Then I can hear incoming calls but the mic is dead. I have to unplug the headphones to answer the call.
Update (06/30/23)
Thanks. I've tried three different headphones (wired) and the same thing: I can hear the person talking but they cannot hear me until I unplug the jack. I've used wireless headphones and they work perfectly, so I am assuming there is something physical wrong with the jack. I suppose that answers my question, but I was wondering if there was a setting I was missing, an inadvertent mute setting in the software or something.
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@kensharpe77490 check your headphones in another device first. That way we can rule it out (or in) as the problem.
door oldturkey03
@kensharpe77490 not that I've found a software solution. I would maybe try a reset and see if that fixes it. Here is what Samsung suggest
door oldturkey03
Same problem here: microphone in the headphones stopped working. Also, headphones with buttons that are used to mute calls, or to fast forward to the next song also stopped working. I don't think this is a hardware issue, most likely Samsung software updated problem. Never buying Samsung again, products suck big time.
door Eduardo Pubstash