Rep: 23
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I don't know what happened it was working a few minutes ago until suddenly it started going a little glitch then I tried to turn it off and it worked so I wanted to turn it on again but it isn't working im charging it right now and I don't know what to do I need this fixed quickly.
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Y.I.N.E try a power cycle first "There are multiple ways to reset your device if you are experiencing issues. The first step is to power cycle your device. Press and hold the Power/Lock button, then select Power off. Select Power off to confirm. To turn the device back on, press and hold the Power/Lock button until the screen lights up.
Note: If you are unable to power your device off or if it becomes unresponsive, press and hold the Power/Lock button for 10 seconds, until it reboots." If that does not work check through other solutions for a software issue on here If none of those work, you have to dig a lot deeper into the bowels of your phone ;-) Follow this flow sheet to narrow it down. the images are best viewed when downloaded and using your own image viewer.
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Thank you for your help but I realized that my phone is just dead since it is a old model and the battery has been steadily declining.
@Y.I.N .E just replace the battery and start from there. "just dead" should be an easy fix ;-)
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