Ga door naar hoofdinhoud

An air purifier with True HEPA filter manufactured by Brondell. It comes in black or white (P400-B or P400-W).

1 Vragen Bekijk alle

Device does not reset or turn on - How to find spare parts?

We were given a broken Brondell (also branded Aktobis or Winair) air purifier. It stopped working when changing filters and Brondell doesn’t offer repairs or spare parts. [Edit: We followed all reset procedures suggested by the owner’s manual]. The device briefly turns on before turning off again. Resetting does not appear to work. There are no apparent damages to the boards (there are three, the main control board, the CO2 sensor and the user controls)

We have already tried replacing the power cord to no avail. We can’t find the problem, and can’t find spare parts that’d enable to switch and test the boards. Any recommendations?

Block Image

Block Image

Block Image

Block Image

Block Image

Beantwoord deze vraag Dit probleem heb ik ook

Is dit een goede vraag?

Score 0
Voeg een opmerking toe

1 Antwoord

Het nuttigste antwoord

if you do not have a manual, go here:

follow directions which include resets.

For it to stop when the filters were replaced would indicate a replacement procedure error.

Was dit antwoord nuttig?

Score 1

1 Opmerking:

Hi! Thanks a lot for the help. We already tried everything in the owner's manual (as well as contacted Brondell, which indicated that there was "nothing to do about it"). Sorry, I should have said that in the initial post!


Voeg een opmerking toe

Voeg je antwoord toe

Emeline Brulé zal eeuwig dankbaar zijn.

Afgelopen 24 uren: 0

Afgelopen 7 dagen: 2

Afgelopen 30 dagen: 3

Altijd: 118